FIRST JOB: Making cotton candy at an amusement park.
DEFINING CAREER MOMENT: The 9/11 attacks were a wake-up call. I thought about those who died at a job they may not have even liked, and it crystallized the importance of doing work that makes you happy.
KEYS TO SUCCESS: Being open to failure (i.e. teaching moments) and approaching problems that are out of my comfort zone.
MOTIVATORS: Connecting people who need to know one another, serving on boards, and helping young colleagues develop their talents.
LIFE LESSON: Stop trying to be a go-getter, and become a go-giver.
INSPIRATION: My father-in-law who told that when you have to teach up, it's time to leave your corporate position.
GREATEST PASSION: Being "Aunt Nancy" – my blood and chosen nieces and nephews bring me great joy.
LEADERSHIP TIP: I keep an "Atta Girl Box" of funny notes, images, compliments and thank you notes. For a pick-me-up, I look inside it.
ADVICE TO PASS ON: When you refer to someone by name, you automatically elevate the interaction to the beginning of a relationship.
BEST ADVICE RECEIVED: Don't get so busy delivering your business that you stop developing it.